At our Company we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our roofing services in San Juan, Texas.
Information We Collect
We collect information to provide better services and communicate effectively with you.
Personal Information
When you contact us or request a quote, we may collect:
- Full name
- Phone number
- Email address
- Service address or project location
- Any other details you provide related to your roofing needs
Non-Personal Information
When you browse our website, we may automatically collect non-personal information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent on the website
- Referral sources
This helps us analyze website performance and improve user experience.
How We Use Your Information
We use your information for the following purposes:
- Responding to your inquiries and service requests.
- Preparing and sending estimates, invoices, and service updates.
- Scheduling and managing appointments.
- Sending you promotional materials or service reminders, only if you opt-in.
- Improving our website, services, and customer support.
- Complying with legal obligations and protecting our rights.
Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following cases:
- With trusted service providers who help us operate our business (e.g., payment processors, email providers)
- When required by law, such as responding to subpoenas or legal processes
- In connection with business transfers like mergers or acquisitions
All third parties are obligated to keep your information confidential and use it only for specified purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to improve your browsing experience and collect analytical data.
- Cookies store small pieces of data on your device to remember preferences and enhance functionality.
- You can disable cookies through your browser settings, but some website features may not function properly without them.
Data Security
We employ reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access and request a copy of the personal information we hold about you
- Request corrections or updates to your data
- Request deletion of your personal data, subject to legal and contractual obligations
- Opt out of receiving marketing emails at any time by following the unsubscribe instructions or contacting us directly
Third-Party Websites
Our site may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can remove it.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or services. Updated versions will be posted on this page with a new effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
San Juan, Texas
📧 Email: [Your Email Address]
📞 Phone: [Your Phone Number]